About Star Ratings
Star Ratings have been available for all residential aged care services on My Aged Care since December 2022.
Star Ratings will support older Australians and their representatives to easily compare services and make informed choices based on an overall Star Rating and four sub-categories:
- Compliance – based on non-compliance decisions made by the Aged Care Quality and Safety Commission reported daily.
- Residents’ Experience – at least 10% of older Australians living in residential aged care homes are interviewed face-to-face about their overall experience at their residential aged care home by a third-party vendor annually.
- Staffing minutes – derived from reporting under the Quarterly Financial Report and Annual Financial report, case-mix adjusted through the Australian National Aged Care Classification and reported quarterly.
- Quality Measures – data on five existing quality indicators (pressure injuries, physical restraint, unplanned weight loss, falls and major injury, and medication management) reported quarterly.
Why Star Ratings are important
The Royal Commission into Aged Care Quality and Safety recommended developing and publishing a Star Ratings based on measurable information.
Star Ratings will help older Australians and their families to compare the quality and safety performance of different services.
Benefits of Star Ratings
The introduction of Star Ratings is a key milestone in the aged care reforms and will deliver a range of benefits, including:
- transparency about the quality of care in all aged care homes
- an easy way to compare the quality of aged care homes using the free ‘Find a provider’ tool on the My Aged Care website
- nationally consistent quality measures to monitor, compare and improve aged care
- providers will be engaged to continuously improve their Star Ratings, improving the quality of care for older Australians.
Rosebank Nursing Home Star Rating as at January 2023
Overall Star Rating
Rating 3 out of 5
Acceptable
This rating is based on this organisation’s performance in relation to Compliance, Quality Measures, Residents’ Experience, and Staffing. The ratings for each of the subcategories that make up the Overall Star Rating are shown below. The Overall Star Rating was most recently updated on 4 January 2023. Learn how this is calculated
Compliance
Rating 5 out of 5
Quality Measures
Rating 1 out of 5
Residents’ Experience
Rating 3 out of 5
Staffing
Rating 2 out of 5
Rosebank Hostel Star Rating – as at January 2023
Overall Star Rating
Rating 3 out of 5
Acceptable
This rating is based on this organisation’s performance in relation to Compliance, Quality Measures, Residents’ Experience, and Staffing. The ratings for each of the subcategories that make up the Overall Star Rating are shown below. The Overall Star Rating was most recently updated on 4 January 2023.Learn how this is calculated
Compliance
Rating 5 out of 5
Quality Measures
Rating 1 out of 5
Residents’ Experience
Rating 4 out of 5
Staffing
Rating 1 out of 5
For more information, CLICK HERE
UPDATED: 13th January 2023
