We welcome your feedback on our services and your compliments, suggestions or complaints assist us to improve the service we provide. Please use the link below to register your feedback.
Any problem is usually best solved at the point of service in the hospital.
As a general rule there are three levels a complaint must progress through:
We will endeavor to:
Please note: Complaints sent directly to the Board of Management without following the steps above will not be accepted.
Any problem is usually best solved at the point of service within Yea and District Memorial Hospital.
However, if you are not satisfied with the response to your complaint or you wish to take your concerns further, please contact the Health Complaints Commissioner for inpatients and Urgent Care patients:
The Aged Care Complaints Commissioner for residential aged care and community services:
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