Supply and Procurement

Yea & District Memorial Hospital (Y&DMH) aims to ensure that all procurement activities are conducted according to procedure in an open and fair manner, represent value for money and occur without bias, favour or prejudice. 

All staff involved in procurement activities are governed by Y&DMH’s Procurement Policy, Corporate Code of Ethics and Code of Conduct to ensure fairness in our dealings with suppliers.

Annual Procurement Activity Plan

Yea and District Memorial Hospital look to foster long term partnerships with suppliers that are adaptable and innovative, who take accountability, and who can help deliver real and lasting value. Yea and District Memorial Hospital look to effectively procure goods and services across the organisation to obtain the best value for money and economies of scale, this plan is aligned to the organisation’s priorities and strategies.

When sourcing goods and services from the market, Yea and District Memorial Hospital is committed to a transparent and fair sourcing process. This annual Procurement Activity Plan provides a summary of the major procurement activities and provides potential suppliers advance knowledge of the likely procurements in this financial year.

The annual Procurement Activity Plan will be reviewed and updated as required, based on the best information available at the time of publication.

Complaints relating to Procurement

Complaints are valued by Y&DMH as they help improve its policies, systems and service delivery.

If you feel that you have not been treated fairly in relation to a procurement activity undertaken by Y&DMH, it is recommended that in the first instance, you attempt to resolve the issue through direct dialogue with the Y&DMH staff member responsible for the activity.

If the issue cannot be resolved through dialogue, you can lodge a formal complaint which must be submitted in writing to the Chief Procurement Officer (CPO);

Yea & District Memorial Hospital
Chief Procurement Officer
45 Station Street
YEA VIC 3717

Email: yeahospital@ydmh.org.au 

Documents

Please see the following policy document to read how complaints relating to procurement are managed by Y&DMH.

Privacy

Yea & District Memorial Hospital is committed to protecting the privacy of personal and health information.

Information we collect through this website

You can generally browse the Yea & District Memorial Hospital (YDMH) website without identifying yourself or providing personal information.

 

We may receive personal information from you when you choose to contact us through the website, including when you:

 

  • complete an online form
  • send us an email
  • provide feedback
  • make an enquiry or request information
  • contact YDMH using contact details provided on the website.

 

The type of information collected will depend on the nature of your enquiry or interaction with us.

How we use your information

Information you provide through our website will generally be used for the purpose for which it was provided. This may include responding to an enquiry, processing feedback, providing requested information or directing your enquiry to the appropriate YDMH staff member or service.

 

We will only use or disclose personal information for other purposes where permitted or required by law.

Website analytics and cookies

Our website may use cookies and website analytics tools to help us understand how visitors use the site and to improve its performance, accessibility and content.

 

Cookies are small files stored on your device by your web browser. Depending on the services used by our website, information collected may include your browser and device type, pages visited, approximate location, referring website and the date and time of your visit.

 

Some pages may also contain content or services provided by third parties, such as maps, videos or social media content. These providers may use their own cookies or collect information in accordance with their own privacy policies.

 

You can control or disable cookies through your web browser settings. Disabling some cookies may affect how certain parts of the website function.

Personal and health information

YDMH is committed to protecting the privacy and confidentiality of personal and health information.

 

Personal and health information is handled in accordance with applicable Victorian privacy legislation, including the Privacy and Data Protection Act 2014 (Vic) and the Health Records Act 2001 (Vic), as well as other legal and regulatory requirements that apply to Victorian public health services.

 

Information submitted through this website should not be used to provide urgent or emergency medical information. If you require urgent medical assistance, call 000.

Accessing or correcting your information

You may request access to personal information held about you by YDMH or ask us to correct information that you believe is inaccurate, incomplete or out of date.

 

Access to some information, including health records, may be subject to specific processes or requirements under Victorian legislation.

 

For information about accessing documents through Freedom of Information (FOI), please see our Freedom of Information information or contact YDMH for assistance.

Privacy enquiries and complaints

If you have a question about how YDMH handles your personal or health information, believe your privacy has been breached, or would like to make a privacy complaint, please contact:

 

Yea & District Memorial Hospital
45 Station Street
Yea VIC 3717
Phone: (03) 5736 0400

 

We will treat privacy enquiries and complaints seriously and respond in accordance with our privacy obligations and applicable legislation.

Accessibility

Yea & District Memorial Hospital is committed to making our website and online information accessible to as many people as possible, regardless of ability or technology.

We aim to provide information that is clear, easy to understand and easy to navigate, and to meet the current Web Content Accessibility Guidelines (WCAG) Level AA.

Accessible formats

If you have difficulty accessing information on this website, or need information provided in another format, please contact us.

Phone: (03) 5736 0400
Email: YeaHospital@ydmh.org.au

We will work with you to provide the information in an accessible format where possible.

Improving accessibility

If you experience an accessibility problem with this website, please let us know. Your feedback helps us improve the accessibility of our information and services.

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