YDMH Virtual Emergency Department

Screenshot 2023-04-04 at 1.39.26 pm

Yea and District now offers access to virtual medical services for non-life-threatening emergencies through the Victorian Virtual Emergency Department  (VVED) based at Northern Health. Endorsed by our local GPs, the VVED  supplements Hospital-based care out of hours and aims to ensure that the community always has access to safe, high-quality care as close to home as possible

How does it work?

The staff at YDMH use telehealth equipment to register you with VVED. You will be placed in a virtual waiting room to await your time with the Doctor just as you would if visiting your GP. Our nursing staff will assist with your assessment and will provide information to the VVED on your behalf. You will then be connected directly with specialist doctors and nursing practitioners via a video call. They will provide you and our nursing staff with a course of action to meet your individual health needs.

What kind of medical help can I get?

• You will be assessed by a Doctor who can organise tests or prescriptions if required

• The Doctor may provide self-care advice and suggest a GP follow up.

• If your condition requires face to face examination of intervention you may be transferred to the Northern Hospitals Emergency Department.

Can VVED provide assistance for acute Mental Health Conditions?

Unfortunately VVED can not accept referrals for acute mental health conditions, psychiatric conditions or alcohol and other drug intoxication. For these services, please contact GV Area Mental Health Service – Assessment Response Team (03) 58322111 or Seymour Community Mental Health (03) 5735 0333

Does it cost?

This is a free service for anyone with a Medicare card in our community.

Would like more information on VVED?

Please contact YDMH on (03) 5736 0400 and we can provide further information. Alternatively, you can access VVED via https://www.vved.org.au/

Please use this service for non-life-threatening emergency conditions only. Some examples of life-threatening symptoms include: shortness of breath, severe chest pain, or weakness down one side of the body. If you think you may have a life-threatening condition, please contact Triple Zero (000) urgently

Share this post